PRIVACY POLICY

This web site is owned and operated by PDPH, LLC. We recognize that many visitors to our site are concerned about the information they provide and how we treat that information.

PRIVATE INFORMATION

Information you may provide in visiting our Site falls into two broad categories: Personally Identifiable Information, and Aggregate Information. “Personally Identifiable Information” is information that can be used to identify or contact you, such as your name, email address, or mailing address. “Aggregate Information” is information that does not identify you, and may include, for example, statistical information concerning the Web pages on our Site that users most frequent. We do not share with unrelated third parties any Personally Identifiable Information you provide to us. By “unrelated third parties” we mean (i) anyone who is not directly involved in the maintenance or running of our Site, or (ii) not involved in fulfilling requests you make at our Site, or (iii) is not within PDPH, LLC’s corporate family.

We use Personally Identifiable Information you provide to us strictly for the purposes for which you have provided it. For example, if you request to receive specific information, and you provide us with contact information (which may include Personally Identifiable Information, such as an e-mail address, mailing address, or phone number), we will use that information to contact you regarding your request or to send you the information.

EXCEPTIONS TO OUR PRIVACY POLICY

There are exceptions to our Privacy Policy in that it may be necessary for PDPH, LLC to release or use Personally Identifiable Information that PDPH, LLC in good faith believes is appropriate in connection with legal proceedings, or in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver, or other comparable legal process, including subpoenas from private parties in a civil action, or as PDPH, LLC believes appropriate to enforce the Terms or to protect the integrity of our Site.

USE OF “COOKIES”

We may collect Aggregate Information about your use of our Site through cookies and similar Internet technologies. “Cookies” are small pieces of information that a Web site transfers to your hard drive, where it is stored by your browser on your computer’s hard drive for record-keeping purposes (such as storing user preferences). If we use cookies, they do not collect or retain your name or other Personally Identifiable Information. If we use cookies, we will treat all information that may be collected through cookies and similar Internet technologies as Aggregate Information.

DATA COLLECTION

We may collect and store: the name of the domain name and host from which you access the Internet (for example, aol.com); the Internet Protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our Site, and other activity on our Site; and the Internet address of the Web site from which you linked to our Site. If we collect this information, we use it for system administration, to measure the number of visitors to our Site, to improve Site performance, to help us make our Site more useful and/or to gather broad Aggregate Information. We do not link an IP address to Personally Identifiable Information, meaning that a user’s session will be logged but the user remains anonymous to us. If we do decide to link any Aggregate Information or your IP address to your Personally Identifiable Information, we will treat the resulting information as “Personally Identifiable Information” for all purposes under our Privacy Policy contained herein.

QUESTiONS

If you have questions about our Terms or this Privacy Policy, please submit your request to info@pdphtravel.com.


TERMS and Conditions

Terms of Website Use

Your use of the PDPH, LLC website is governed by these terms and conditions. Please review these terms and conditions. Your use of this Website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use this website.

The information and services offered on the website are provided with the understanding that neither PDPH, LLC nor its representatives are engaged in rendering legal services or other such advice. Your use of the website is subject to the additional disclaimers and notices that may appear throughout the website.

We are not providing investment advice through this website, and the material on this website should not be regarded as an offer to sell, or a solicitation of an offer to buy, any securities of PDPH, LLC or its affiliates.

PDPH, LLC and its representatives assume no responsibility for any consequence relating directly or indirectly to any action or inaction that you take based on the information, services or other material on this website. While we strive to keep the information on this website accurate, complete and up-to-date, PDPH, LLC and its representatives cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

COPYRIGHT AND TRADEMARKS

This website, including all images, text, and other attributes, is subject to copyright and/or other intellectual property rights or licenses owned by PDPH, LLC and/or other parties with prior authorization. Except as noted, all product and proprietary feature names, trademarks, service marks, logos and trade names are the property of PDPH, LLC. You are prohibited from using any of these for any purpose (including, but not limited to, use as metatags on other pages or websites on the World Wide Web) without the express prior written permission of PDPH, LLC. All of the information and content available on or through the website is protected by copyright.

Content received through the website may be displayed, reformatted, and printed for your personal, non-commercial use only. In the event that you download any information from the website, you expressly agree not to copy, reproduce, retransmit, distribute, post on any network, disseminate, sell, publish, broadcast in any media or otherwise circulate such material without the express prior written consent of PDPH, LLC. You further agree not to remove or obscure any copyright, other notices or legends contained in any such information. No right, title or interest is transferred to you in any downloaded materials. PDPH, LLC reserves all right, title and interest in any Content you download from the website.

You agree that you will not use any device, software or means to interfere or attempt to interfere with the proper working of the website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You further agree that you will not redeliver any of the pages, text, images or other content of the website using linking or framing technology without PDPH, LLC’s written permission, and that you will not modify or use pages, text, images or other content from the website for any other purpose other than as specifically permitted above or otherwise approved by PDPH, LLC in writing. PDPH, LLC actively and aggressively protects and enforces its intellectual property rights to the fullest extent of the law, including recovery of all available damages, attorney’s fees and costs.

CORRECTION OF ERRORS AND INACCURACIES

We have done our best to display as accurately as possible the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any product color will be accurate. Also, the information on this website may contain typographical errors or inaccuracies and, in some cases, may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.

SUBMISSIONS

We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to us shall be and remain the exclusive property of PDPH, LLC. Your submission of any such Comments shall constitute an assignment to PDPH, LLC of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. PDPH, LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this website, you warrant to us that you will not use this Site for any purpose that is unlawful or prohibited by these terms. If you violate any of these terms, your permission to use the website automatically terminates.

You may not without our prior written permission use any computer code, data mining software, “robot,” “bot,” “spider,” “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the Web pages, data or content found on this site or accessed through this website.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES OFFERED AT THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. PDPH, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PDPH, LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SITE OR SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO ON THE SITE OR THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SITE OR THE SERVICES.


TRAVEL SERVICES TERMS AND CONDITIONS

NOTE:  By clicking the links below you understand that you will be leaving this website and be taken to the respective supplier’s website to view.

Destination Terms and Conditions

Please review the specific terms and conditions associated with your destination(s).  Refer to your emailed reservation confirmation for any additional terms and conditions specific to your individual booking.  It is your responsibility to familiarize yourself with the conditions of your booking.

By offering for sale travel to particular destinations, PDPH, LLC, its affiliates, and its agents do not represent or warrant that travel to such places is advisable or without risk, and shall not be liable for costs, damages or losses that may result from travel to such places.  Your participation constitutes acceptance of such events and you agree you travel at your own risk. 

PDPH, LLC urges you to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations.

Websites to stay abreast of current news and advisories are:

http://www.state.gov

http://www.tsa.gov

http://www.dot.gov

http://www.faa.gov

http://www.cdc.gov

http://www.cbp.gov 

The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://step.state.gov/step/.

Passports and Identification

It is the responsibility of each Client to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations. Some vacation itineraries will require a passport if exiting the United States of America.  Please ask your PDPH, LLC agent about the specific procedure for your particular vacation.

Need a passport? Please visit the U.S. Department of State website at http://travel.state.gov/ or call the U.S. National Passport Information Center at 877-4USA-PPT for more information.

Vaccines for Travel

Please check with the CDC for specific vaccinations needed for your particular destination.  Those can be found here – https://wwwnc.cdc.gov/travel

Travel Visas

Specific countries do require travel visas for guests entering their borders.  Please check here for requirements on your destination – https://www.travisa.com/Visa_Search

Travel Advisories

Please familiarize yourself with any travel advisories that may be in effect for the area you are planning to travel.  Note these could change over the course of your trip – so stay abreast of the latest updates.  https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

Travel Insurance

Travel insurance is recommended by PDPH, LLC. to protect you from situations that could cause your vacation to be cancelled, interrupted or delayed which could result in a loss of time and money.  Please contact your agent to discuss options and insurance providers available for your reservation(s) and pricing.

Cancellation Policy 

-As you are aware, our Travel Specialists provide a high level of expertise, ease of access, and much-added value to your vacation experience. Due to the nature of our profession, Travel Specialists are not compensated for the time spent quoting, booking, and planning vacation packages unless you book your vacation package directly with PDPH, LLCs AND complete travel of said vacation package.

– Since we must ensure our Travel Specialists are compensated for the professional services they provide, a fee will be due should you need to cancel your vacation. This fee will serve as compensation, to your Travel Specialist, for the work and services they have done on your behalf.

– A cancellation fee of $50/per traveler will be due before your Travel Specialist begins the cancellation process(es) on your reservation. The cancellation fee will be billed via Square invoice and is due upon receipt. No fee will be charged if you move your trip to a new set of dates.

Payment Form & Terms

By submitting your payment information, you certify that you are the cardholder and are authorizing PDPH, LLC or its chosen Tour Operator/Travel Supplier/Vendor/Cruise Line to charge the listed amount to the credit card provided. You certify that you have verified that all information contained in the confirmation you received is accurate. You also certify you have read these Terms & Conditions. Cancellation penalties may apply. Insurance is not refundable. If there are any issues, an agent will get back to you. Please note that you may not see a charge from the travel agency on your credit card statement; the charge will come from our supplier and/or the airline directly. Payment may take 3-5 business days to fully process and be reflected on your statement. PDPH, LLC AND ITS INDEPENDENT CONTRACTORS (HEREIN “TRAVEL AGENCY”) ARE ACTING AS YOUR AGENT IN BOOKING TRAVEL FOR SUPPLIERS (IDENTIFIED ON THE ACCOMPANYING DOCUMENTS), IN RESERVING TRAVEL-RELATED SERVICES, OR IN ACCEPTING RESERVATIONS OR BOOKINGS FOR SERVICES THAT ARE NOT DIRECTLY SUPPLIED BY THIS TRAVEL AGENCY (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL ACCOMMODATIONS, MEALS, TOURS, CRUISES, ETC.) TRAVEL AGENCY, THEREFORE, SHALL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT, FAILURE TO COMPLY WITH ANY LAWS SUCH AS THE AMERICANS WITH DISABILITIES ACT (ADA), OR ANY INTENTIONAL OR NEGLIGENT ACTIONS OR OMISSIONS ON THE PART OF SUCH SUPPLIERS, WHICH RESULT IN ANY LOSS, DAMAGE, DELAY, INCONVENIENCE OR INJURY TO YOU, YOUR TRAVEL COMPANIONS, OR GROUP MEMBERS. UNLESS THE TERM “GUARANTEED” IS SPECIFICALLY STATED IN WRITING ON YOUR TICKETS, INVOICE, OR RESERVATION ITINERARY, TRAVEL AGENCY DOES NOT GUARANTEE ANY OF SUCH SUPPLIER’S RATES, BOOKINGS, RESERVATIONS, CONNECTIONS, SCHEDULING, OR HANDLING OF BAGGAGE OR OTHER PERSONAL EFFECTS. 

Disclaimer of Liability, Release & Hold Harmless

TRAVEL AGENCY SHALL NOT BE RESPONSIBLE FOR ANY INJURIES, DAMAGES, OR LOSSES CAUSED TO ANY TRAVELER IN CONNECTION WITH TERRORIST ACTIVITIES, SOCIAL OR LABOR UNREST, MECHANICAL OR CONSTRUCTION FAILURES OR DIFFICULTIES, DISEASES, LOCAL LAWS, CLIMATIC CONDITIONS, ABNORMAL CONDITIONS OR DEVELOPMENTS, OR ANY OTHER ACTIONS, OMISSIONS, OR CONDITIONS OUTSIDE THE TRAVEL AGENTS CONTROL. TRAVELER ASSUMES COMPLETE AND FULL RESPONSIBILITY FOR, AND HEREBY RELEASES THE AGENCY FROM, ANY DUTY OF CHECKING AND VERIFYING ANY AND ALL PASSPORT, VISA, VACCINATION, OR OTHER ENTRY REQUIREMENTS OF EACH DESTINATION, AND ALL SAFETY AND SECURITY CONDITIONS OF SUCH DESTINATIONS, DURING THE LENGTH OF THE PROPOSED TRAVEL. 
 
BY EMBARKING UPON HIS/HER TRAVEL, THE TRAVELER VOLUNTARILY ASSUMES ALL RISKS INVOLVED IN SUCH TRAVEL, WHETHER EXPECTED OR UNEXPECTED. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. BY TRAVELING, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE OF COVID-19. TRAVELER IS HEREBY WARNED OF THE ABOVE RISKS AS WELL AS TRAVEL INDUSTRY BANKRUPTCIES AND MEDICAL AND CLIMATIC DISRUPTIONS, AND THE POSSIBILITY TRAVELER MAY BE UNABLE TO TRAVEL AS SCHEDULED BECAUSE OF PERSONAL EMERGENCY. TRAVELER IS ADVISED TO OBTAIN APPROPRIATE INSURANCE COVERAGE AGAINST THESE RISKS; INFORMATION IS AVAILABLE THROUGH THIS TRAVEL AGENCY REGARDING TRAVEL INSURANCE. TRAVELER’S RETENTION OF TICKETS, RESERVATIONS, OR BOOKINGS AFTER ISSUANCE SHALL CONSTITUTE A CONSENT TO THE ABOVE AND AN AGREEMENT ON HIS/HER PART TO CONVEY THE CONTENTS HERETO TO HIS/HER TRAVEL COMPANIONS OR GROUP MEMBERS 

THESE TERMS AND CONDITIONS MAY CHANGE

PDPH, LLC reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website. Prior to using this website, please review our Privacy Policy.

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